Xpe-10-3104

[Meesh48]

Hi there, can anyone help me with this fault code XPRE-10-3104.....any feedback is great. Thanks a bunch.

 

[Stiv]

Something in the fuser, what was the last thing to happen? Was there a jam or roller replaced? How does the web roll look?

Double check connections, temp, etc.

 

[Patrik Cardoso]

Check the connections, or if the fuser lamp is not burned.

 

[Neess]

Funny thing

I had a technician taking care of the exact same problem for me today.

its a power saturation problem in the prefuser drive.
You want to get a technician to replace the motor, og tighten the rims driving it.

 

[Milo Wilson]

Check the wiring at the front and make sure there are no abrasions or wires being rubbed by the pulleys.

 

[ddigen3]

Also, follow the wiring along its route towards the back of the fuser. You may find a spot that has shorted or burnt thru.

 

[Neess]

i solved this today by replacing the fuser roll. hmm.