Xerox 700 giving error code 061-317

[Mister225]

Can anyone help with this error code it starts up and gets to 3/6 on start up then the code 061-317 comes up and it stays stuck there. I reset and it is still the same error code. Any help would be amazing. Thanks,

 

[Kringle]

I don't know if that error crosses over or not, but in an 800, that error is a "motherboard failure in the video box". First try re-seating all of the board connections. But it may be a bad board.

 

[Mister225]

I don't know if that error crosses over or not, but in an 800, that error is a "motherboard failure in the video box". First try re-seating all of the board connections. But it may be a bad board.

Thanks on mine it said its a ros laser error and someone said clean it but im not someone who knows where that is. I can follow instructions I just havent seen any.

 

[Kringle]

The ros laser is always near the drums. They are what images your drums. In the 800/1000 you work down from the top of the machine and find the lasers above each developer housing. Not sure what the config on a 700 is. Also, behind the top plate of the developer housing on an 800, you will find a little slot that contains a long glass piece that is between each of the lasers and the drums. That glass can get dirty, but I've never had it throw an error, just print quality issues. The lasers on 800s are a black box when looking down from the top and when you take them out, you can see the laser mech and glass cover on the bottom side that interacts with the drum. You want to used windex and lint free to clean any fog off any of the glass / mirror surfaces. But if it's giving you an error, it's either a bad laser or you just need to reseat all of the connections associated. Sorry I don't have much more info, I'm not familiar with the 700. They all work on basically the same premise, but the errors and configurations are different from machine to machine.

 

[Mister225]

The ros laser is always near the drums. They are what images your drums. In the 800/1000 you work down from the top of the machine and find the lasers above each developer housing. Not sure what the config on a 700 is. Also, behind the top plate of the developer housing on an 800, you will find a little slot that contains a long glass piece that is between each of the lasers and the drums. That glass can get dirty, but I've never had it throw an error, just print quality issues. The lasers on 800s are a black box when looking down from the top and when you take them out, you can see the laser mech and glass cover on the bottom side that interacts with the drum. You want to used windex and lint free to clean any fog off any of the glass / mirror surfaces. But if it's giving you an error, it's either a bad laser or you just need to reseat all of the connections associated. Sorry I don't have much more info, I'm not familiar with the 700. They all work on basically the same premise, but the errors and configurations are different from machine to machine.

Thank you. I will see if i can figure that out. A xerox tech replaced the laser but still got that error. Another tech before came out and the error started happening once he messed with something around the drums

 

[Kringle]

If that's the case, i would seriously look around at all the connections of the housings, drums, lasers etc..... anything he touched. Maybe he bent a pin over or something on a connector. Also, swap some of the consumables around the suspect unit. You'd be surprised how many different types of errors bad drums, corotrons or housings can cause. Could also be some nvm that needs reset because the error occurred more than 3 times. Best of luck, those types of errors are frustrating for sure.

 

[Mister225]

If that's the case, i would seriously look around at all the connections of the housings, drums, lasers etc..... anything he touched. Maybe he bent a pin over or something on a connector. Also, swap some of the consumables around the suspect unit. You'd be surprised how many different types of errors bad drums, corotrons or housings can cause. Could also be some nvm that needs reset because the error occurred more than 3 times. Best of luck, those types of errors are frustrating for sure.

Thanks! They are trying to get me to get rid of it and wont fix it and I know it still has life in it!

 

[adriansto]

Thanks! They are trying to get me to get rid of it and wont fix it and I know it still has life in it!

Inspect all drums to for drum surface damage and/or drum runout and replace the defective one.
If you want to do selfservice to the copier why you dont purchase service manual ?

 

[Mister225]

Inspect all drums to for drum surface damage and/or drum runout and replace the defective one.
If you want to do selfservice to the copier why you dont purchase service manual ?

Thank you!