Xerox 4112 error 016 - 331

  • please there three memory , which of them? the single memory (one) or the dual one? please show me image , and where can I buy it from. thank you
     
    Look at the printscreen
     

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    • ScreenHunter_810 May. 19 12.33.webp
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    which of the memory I am supposed to chnage
     

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    • WhatsApp Image 2026-05-19 at 09.40.15.webp
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  • I tried a new 512mb but still the error persisted , i even use two 512mb in both slot as directed but the screen is still stuck with same error , what might be the possible cause , the machine has a lot of life in it, when it get stuck for a long time a error 116 - 399 shows, I don't have a firmware to for reinstallation, should i need to change the Hard Disk?
     
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