Help Docucolor 242 Is Printing Out Blank Pages

[k_graham]

On the printer, print the fiery config page - as these are in the Fiery, if they print you know the RIP is sending to the Printer, in which case its possible the issue is the print driver or sending computer.

I have 2, EXP 250's at 2 locations, both are capable of using a monitor and keyboard. if you attach a monitor and keyboard and mouse and they work, you can download a Free Cloning program from www.redobackup.org and keep a clone of your systems which puts it back exactly as you had it previously working, in about 20 minutes vs spending a day reinstalling and tweaking. Call me, Ken at www.communityprinters.com between 9:00am and 5:00 pm Mountain Standard time, if you need help with this solution.

Ken

 

[novel arts]

Thanks for the quick reply K_graham... i can send prints to the fiery and it communicates with the printer - it processes the job and prints out blank page.
Sending config- diagnostic or any page from the fiery LCD still communicates with the DC250 but spits out blank pages - i have hooked up a keyboard and mouse - will download redobackup - and use it - it has left me spending hours trying to figure out this problem - as our service contract ran out.