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Have you done a nozzle check? Have you checked the image in Photoshop to establish whether the blacks really are black? Does the selected paper match the material that you're printing on? Different materials use a particular blend of MK and PK and the "wrong" black will not give optimum...

After putting 2 litres of ink through our HP K5400, it's now pensioned off. I've struggled to get a CISS or refillable cartridges to work with the new HP 8100e. Even though the refillables are chipped, the printer knows they're not kosher and plays mean tricks like doing very poor quality...

As higher-end portrait photographers, we offer a lifetime guarantee on our prints so the inks need to be permanent. The genuine products for Epson, HP & Canon wide-format printers are just that. Our exterior signage was done on our wide-format and after 7 years, it's still as good as new...

Our machine did something similar and it turned out to be a mixture of ink and paper dust stuck to the underside of the print carriage. A quick wipe and it was fine.

We used a 7800 printer for about 6 years and replaced it with an HP Z3200. The Epson is a very well tempered machine and it gave trouble-free service but it drank ink. It printed happily on every paper and canvas we ever tried. The HP has a built-in spectrophotometer so it's easy to work...

May I assume that you understand the significance of rendering intent? When the printer has a smaller gamut than the image, the colour range can be either "squashed" or "chopped" to fit. Perceptual rendering compresses the extremes of the gamut so that the tonal separation is preserved and the...

We have a cheapie Epson P50 that we use for printing CDs and thick paper stock. It has a virtually straight paper path, The ink cartridges are tiny and expensive so you'd be wise to use continuous ink, but do so from the outset.

With our Z3200, only the light gray and gloss enhancer are used in any quantity. After nine months and about 10 rolls of 25metres x 61cm paper, 6 of the fun-size cartridges that came with the machine are still around half-full. They were only 69ml to start with. Both Z2100 and Z3200 have a...

We had an Epson 7800 for 6 years before the HP Z3200 and it did indeed give good results but the HP does better. One snag with the Epson is that it uses and wastes a lot of ink. The end-of-life review showed that more ink went into the maintenance tank than onto the paper and that doesn't...

When the nozzles on my desktop Epson printer blocked, I removed the cartridges and injected some near-boiling water into the printheads using a syringe. If you don't want a mess, put some blotting paper under the printhead to soak up the effluent. Wide format Epsons have a "maintenance tank...

Thanks for the postscript because that's one to remember!

We should content ourselves with its frugal use of ink plus the superlative print quality when it deigns to perform properly. After 6 rolls of paper, half of the fun-size cartridges that came with the machine are still part-full. LG seems to be the only colour that gets used in quantity plus...

We have a Z3200 that seems to have a mind of its own. Ours is the PS version that has a crude built-in RIP, Sometimes it'll "nest" and print several pix across the roll paper width and sometimes it won't. The HP techie doesn't know why either! When it's good, its very, very good but when...

Unfortunately, an Epson 9900 isn't the sort of product that can be popped into a Jiffy bag! Have you approached carriers to ask about shipping cost from Japan, which isn't as far away? New York is nearly as far as you can get from Oz.

We had the 7800 which is kid brother to the 9800 for about 6 years and always used the Epson inks. We try to replace kit before it starts to get geriatric problems because we like to maintain top quality. When I did the figures for the 7800, I learned that more ink had gone into the...

We chose the Z2100 because several colleagues are delighted with the printer and its results. The gloss enhancer does improve the perceived quality of the prints and this alone probably makes the Z3200 worthwhile. When we used 8 bit tiffs, we were plagued with tide-marks on white...

Do the two printers use the same inkset? And the same number od inks? Unless the answer is "yes" to both questions, it won't be possible to align your two printers exactly. Greg does paint an over-gloomy picture. It's possible to get "pleasing" results by selecting the best profile and...

I'd advise you to tread very carefully indeed. When Epson print-heads can't be unclogged, the printer is basically scrap because replacement heads are very expensive indeed. Does Epson specify the complicated black ink routine just for fun? Or is it to make sure that the heads don't clog...

Basically no! Epson does a special changeover set which came with the printer when it was new or you can buy cheaply on eBay. Each change uses a lot of ink because all the lines are purged rather than just the black. Expect it to cost about $50 in ink.

When making proofs, you'll need some idea of the "dot gain" that you'll get from your chosen output. Bigger dots means a darker image. You need to set it up in Illustrator.