My FreeFlow needs a snickers.

[peels]

It's grumpy.

stuck in "printer initializing" followed by error "c16-352"

psip is telling me it's not connected..

Slightly scared. this started with not being able to see it on the network, or push files to it , but it still ran with files already loaded, and via jump drive.

now...NADA.

<crosses fingers>

 

[Schweem]

A snickers with a beer chaser might be better

 

[aaronjguest]

Trust me, I know that problem, in the end we upgraded for the EFI Fiery work flow, much better choice.

 

[Milo Wilson]

Check the RIP boards in the freeflow. Do you run a 5200 server or a Dell T610?

 

[peels]

"Dude" we got a dell. any particular problem were looking for?

there was an 03 error logged too.... sounds like a Monday thing.

I placed a service call.

 

[Milo Wilson]

What level is the software?

 

[peels]

good question.

been so long I forgot.

3.73 I think. is that it?

 

[Milo Wilson]

Is it FreeFlow 9 or 8? And what version of 9 or 8?

 

[peels]

not exactly sure how to tell. Its Freeflow 8. and I THINK version 3.73.

 

[peels]

I did a reboot with repair, but still no communication. tech came in.all he did: took them both down, PLUS the press all the way, and it came back.

I hate that LOL

Hey Milo! you gonna be around Ark(forgot where you are) weekend of may 30th? I'm headed that way on a motorcycle trip.... not sure on timing, or if Ill have free time though.

 

[Milo Wilson]

What are you coming down for?

 

[peels]

Best friends live in Conway. Plus I just feel like going for a ride. Its looking real tight on time and probably odd times during weekend, but just in case... where are you located, I forgot? fayetteville?