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  1. Heidelberg "Sherlock" cd

    I think that it is short sighted not to even speak to the customer before asking for their credit card, I worked in technical support for years for Canon and if we could help we would, may be that's why Canon have just aquired Oce. A little help goes a long way, I didn't even get the chance to...

  2. Heidelberg "Sherlock" cd

    I'd agree with that, I love my press & find the parts department helpful, but they wanted to take my credit card for technical advice on a dampner issue. I think it was going to be £70 just to talk to someone.

  3. Plate Image is Fading after xxx-impressions

    I Pm'd but no reply, very interested though.

  4. qm46/pm46 locks up?

    I called an Engineer out and they replaced a ram that was leaking, no improvement. Now I've had to order a new lower limit switch, fingers crossed. I was shocked Heidelberg wanted £750.00 up front on my credit card for a call out as I dont have an account, is this normal? or even worse £75 to...

  5. qm46/pm46 locks up?

    err1 11-05 again, I won't post any more

  6. qm46/pm46 locks up?

    err1 11-05 pump kicks in then i can continue

  7. qm46/pm46 locks up?

    err1 01-03 err2 01-02 pump kicks in then I can continue

  8. qm46/pm46 locks up?

    Machine idling with dampeners on err 1 11-05 pump kicks in for a while, able to start again

  9. qm46/pm46 locks up?

    removed plate manually err3 01-03 shut front door err3 00-00 Harvey

  10. qm46/pm46 locks up?

    Hi, just loading a plate on pu2 and as soon as the clamps shut it stopped dead and the compressor came on for a minute. Checked code ERR2 02-05 Many thanks Mr Heidelberg where in the UK are you? Harvey

  11. qm46/pm46 locks up?

    My Printmaster46 (QM46) has just started locking up, (stops dead) I don't know if this is relevant but if I wait a while the compressor then kicks in for a while and then everything returns to normal. I am confused as the press can run and then literally lock up within a split second of the...

  12. printmaster color contamination

    I have to put my hands up to this one, after checking all my roller settings again, there was no stripe between second form to oscillator, how I did this I don't know.

  13. printmaster color contamination

    I have exactly the same problem, except it is the non-operator side of the machine. The problem only starts after about 2000 impressions. The rollers are new, the machine is level, and when the problem occurs I can see fount in the tray so I assume my bottle hasn't got an air lock problem. As...
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