I have many issues with the cloth buy from Dotwork in new york... very bad quality... i hope a better material..
I have seen many people crying and mourn when they buy these machines, much to my side of latin america feel run over when they go and buy a QMDI in just a few dollars, then call Heidelberg and themselves tell you that is a piece of junk that no give support ... it's a shame when they tell me ... Heidelberg I never thought in his good name !.
In Latin America, the plates are a problem, thanks to another manufacturer that are not Presstek, I have seen many improvements in Umax brown color plates, besides the price in less than 1000 dollar box. More resistive to scrach and hickey.
Do not scratch almost i know the towel most be humedity eoth solution and water, maybe it is true you have to get wet, but I soak them all, I just pressed 2,7Bares (clean bad), and still streaking ... but in Presstek, you notice, there roll plate Presstek is more sensible and scratch ... Too bad ...
Well in the end ... my machine has been damaged and will be in another post ...
PS: The degreaser soap for industry and works well .... hubumatic (wash roller in based water) plus/and kitchen soap in lemon concentrated work great ... but not im may classic :´( ... ever .. i know how all issues in this (vacun dirty, dirty toilet .. etc) .... problem same again scratches and kickey...