paper jam indigo 3000/3050

Discussion in 'HP Indigo Digital Presses' started by kipkip, Dec 3, 2017.

  1. kipkip

    kipkip Member

    Joined:
    Nov 2017
    Messages:
    5
    Location:
    kenya
    hi
    we have been getting this errors on our hp 3050
    (<6.4.2.i8/2250> Sheet from tray A/B reached the stop gate with delay. clear the sheet and try to reprint....Any ideas on what is causing this?.
     
    kipkip, Dec 3, 2017
    #1
  2. White rabbit

    White rabbit Member

    Joined:
    Apr 2013
    Messages:
    47
    Location:
    Texas
    Is it every sheet, or just occasionally ? sensor may be dirty.
     
    Last edited: Dec 3, 2017
    White rabbit, Dec 3, 2017
    #2
  3. kipkip

    kipkip Member

    Joined:
    Nov 2017
    Messages:
    5
    Location:
    kenya
    it is in every sheet, cleaned all sensor, it just can't feed, we did some recommended test on paper feed timing and results show the paper arriving late at the stop fingers for reason we are not sure of.
     
    kipkip, Dec 4, 2017
    #3

  5. HP INDIGO CARE

    HP INDIGO CARE Member

    Joined:
    Jul 2017
    Messages:
    11
    Location:
    UAE
    Try preheat the paper. Sometimes moisture on paper shows the same issue.
     
    HP INDIGO CARE, Jan 5, 2018
    #4
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