igen5 error xpi-06-5500

Phylex

Member
Joined
2016
Posts
29
Geo
New Hope, ky
The Igen5 locked up while trying to change nvm 5037. I restarted the computer and now I keep getting an error: Waiting for DFE to connect to complete recovery Service Codes: XPI-06-5500

I restarted the press, did a total shutdown with resetting breakers, and restarted the Fiery, several times with no luck. At the request by the phone tech I ran a fully reinitialize PSIP. No luck. Any ideas?
 
The tech came in and fixed this issue. Not sure what happened but he tells me it just started working after restarting.... which I had done ... but anyway, back to printing!
 
    • You must log in or register to reply here.
    Forum posts represent the experience, opinion, and view of individual users. The Color Printing Forum does not necessarily endorse nor share the view of each individual post. When making any potentially dangerous or financial decision, always employ and consult appropriate professionals. Your circumstances or experience may be different.

    Similar threads

    Toner Cartridge Shortage??? igen5
    Replies
    5
    Views
    3K
    MannuelMtz
    xxl prints on Igen5
    Replies
    5
    Views
    2K
    Milo Wilson
    Milo Wilson
    Igen5 carrier usage
    Replies
    2
    Views
    2K
    richman
    iGen4 prints PS legibly, iGen5 prints garbage
    Replies
    2
    Views
    2K
    Mark Holley
    Ghosting/drop shadow on iGen5
    Replies
    6
    Views
    3K
    flangmasterj
    Back
    Top