ICC Profile that won't Soft Proof?

Discussion in 'Other Digital Presses' started by seedpress, Apr 30, 2017.

  1. seedpress

    seedpress New Member

    Joined:
    Apr 2017
    Messages:
    1
    Location:
    Omaha, il
    Recently I contacted a printer manufacturer to request ICC profiles for their printers.

    Here's what they wrote:

    “Our graphic workflow uses ICC profiles when converting and preparing the job for printing. Since we use ceramic pigments which are not CMYK oriented the conversion process is unique. Unfortunately we do not have soft proof work process to provide at this stage.” (English is not their native language.)

    They seem to be saying that they DO use ICC profiles, but that if they give them to me I won't be able to soft proof with my own software. My understanding is that ANY valid ICC profile can be used for soft proofing. Am I wrong?