HP Z2100 - printhead/print issues HELP

Discussion in 'Large Format Inkjet Printers' started by jamielivs, Nov 6, 2019.

  1. jamielivs

    jamielivs New Member

    Joined:
    Nov 2019
    Messages:
    1
    Location:
    UK
    Hi All,
    really hoping you can help me on this, I have an HPZ2100 which has run fine for a few years but been idle for a while a few months back. I replaced the printheads but within a few runs the ink was missing again. It is now saying replace one of the printheads that has just been swapped.

    I tried to purge ink, this was very odd it started doing the cyan but fades out as it runs across the canvas (pic attached - IMG_20191106_123542_resized_20191106_124333548.jpg IMG_20191106_123550_resized_20191106_124332347.jpg never seen this before?) It purged cyan, magenta and yellow then said printhead need replacing and locked up.

    Desperate for some help, I have been using a ciss system so wondering if this may have caused an issue with air? or if the ink is simply not getting into the printheads so I should change the cartridges?but I'm not that clued up on it.

    Anyone advise please ??
     
  2. Biggs

    Biggs Senior Member

    Joined:
    Mar 2017
    Messages:
    140
    Location:
    Edison, NJ
    Over the years i've had several, brand new print heads, that were either damaged or defective (or had an associate mis-install them). If you happen to have another head, try that one. If the machine works fine, then you probably have a defective print head.
     
Loading...