hp indigo 5000 running calibrate bid Engage/Disengage failed

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, May 12, 2021.

  1. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    my cyan ink contaminate my magenta ink so i am trying to run bid engage /disengage wizard to to calibrated but it give me this error message attached
    1-black ink is not connected to the bid
    2-the bid of the ink is not installed
    3-the bid of the ink is bypassed
    no of the error message is true my machine run all CMYK all the ink are installed but the postion of each ink is
    position 1 yellow
    position 2 empty
    position 3 cyan
    position 4 magenta
    position 5 black
    attached is the image of the error IMG_2230.JPG IMG_2229.JPG
     
  2. indigo2015

    indigo2015 Member

    Joined:
    Aug 2015
    Messages:
    60
    Location:
    rome (Italy)
    Did you change ink and bid position in software well?
    Need to go to options/press configuration/inks and bids and change the position.
    After replace the ink file. Go to install ink/ink replacement/select your ink go next next until the end of wizard and select cyan 4.0
     
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