hp indigo 5000 pc and monitor now power

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, Dec 7, 2022.

  1. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    Hello all , i have a problem no power to the pc and monitor ,the ups work i checked the in and out powered
    but when i check the power in the pc cable and pc monitor no power
    could you help please ?
    i did the fallowing
    checked the cable wires between wall and pc cable is fine
    i checked the power in the connector in the PDU witch control pc and monitor i found 0 volt
     
    Last edited: Dec 7, 2022
  2. White rabbit

    White rabbit Member

    Joined:
    Apr 2013
    Messages:
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    Location:
    USA
    i would bypass the pdu. an extension cord to the wall from the pc and monitor should get u running. if that works, im wondering if there is a fuse involved. not that familiar with 5000
     
  3. krukov

    krukov Member

    Joined:
    Oct 2019
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    Location:
    IDK
    If all cables are ok, then it's UPS issue. Bypass the UPS, connect cables without UPS.
     

  4. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    it was the Ru relay not activated we changed and problem was resolved
    thank you so much
     
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