Fatal Error "142"

[PressingPrints]

Hello all,

I have been having an issue with my Xante Ilumina 502. Upon startup, it's giving me a message of "fatal error 142". I've already searched the code online and found out it's caused when "Color ID up/down error is detected". The xante service manual says to "Confirm that the Y, M, and C ID units are in position, and reboot". However, I cannot find any further remedy or instructions.

Has anybody encountered this issue? Hope to shed some light on this one...

Thanks guys,

 

[OkiTech]

Open top cover and try closing it, look if black plastic shield that lower to protect LED heads retract back-up, if any of they stays down, you'd be able t close the cover but it will prevent Imaging unit going up/down when initializing and cause an error. Just open top cover all the way up and start closing it, see if those shields will start retracting back up all 4 simultaneously.
Have you replaced any drums lately?