DOCU250 wont connect, IP address may be invalid?

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by RustyWood, Feb 11, 2015.

  1. RustyWood

    RustyWood Member

    Joined:
    Nov 2014
    Messages:
    12
    Location:
    London
    Hi, for some reason I cannot connect to my Docu250 anymore.
    Nothing has changed in our setup, just today it suddenly wont connect.
    We have tried restarting the computers and printer, changed the ethernet cables, tried plugging straight into the computer rather than via the network as usual.
    When I use Network Utility to ping the IP address I either get a "time out" or "host is down" error. I checked the IP address earlier on the Docu and it was correct.
    On starting up CWS 5.3.1.32d I get an error
    "Unable to connect to (DC_250). The server name or IP address may be invalid."
    On the error history report I'm getting 027-741 "Job Template Server Connection Fail"
    Docucolor 250 built in Fiery on mac 10.9.5
    Any ideas? Thanks
     
  2. InterfaceP

    InterfaceP Senior Member

    Joined:
    Sep 2013
    Messages:
    186
    Location:
    Dallas, TX
    You need to reinstall the Fiery firmware. PM me if you dont have it.
     
  3. RustyWood

    RustyWood Member

    Joined:
    Nov 2014
    Messages:
    12
    Location:
    London
    Thanks, I have firmware version . ESS: 1.231.16 installed at the moment.
     
  4. InterfaceP

    InterfaceP Senior Member

    Joined:
    Sep 2013
    Messages:
    186
    Location:
    Dallas, TX
    You need the firmware for the Fiery. Not the printer.
     
  5. krakus

    krakus New Member

    Joined:
    Apr 2015
    Messages:
    1
    Location:
    Poland
    Hi!

    I have the same problem but with Bizhub c500 and Fiery s300, do You have any installation files for this Fiery?
     
  6. greenwoodprinting

    greenwoodprinting New Member

    Joined:
    Oct 2015
    Messages:
    1
    Location:
    Toledo, OH
    @InterfaceP I am also having the exact same issues. Can you possibly send me the most current firmware ASAP?
     

  7. alig31

    alig31 New Member

    Joined:
    May 2017
    Messages:
    1
    Location:
    Southampton
    Hi InterfaceP, I don't know how to pm you on here, but I am looking for the fiery fimware. What details do you need regarding the machine please.

    Kind Regards
    AliG31
     

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