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Yikes... Sorry to hear that. That wouldn't fly here unless a shop wanted to be out of business. I would go back to the manufacturer and tell them they need to revisit their printers. It's the only way it's going to change. They probably go for the least expensive option but that's not always the...

Just curious what the total area coverage is? Is it running rich black or K only? Greg

Hi Alex, It's good that you are printing on the same material in each factory. If you're providing color samples and references, the printers should have some tolerances to meet. How are the proofs and samples you've provided generated? Do the printers provide color proofs to you? If so, are...

Hi Pixxie, I hate to be the bearer of bad news but you'll have little luck trying to do what you want with consumer/pro-sumer level printers. Proper color management, especially between different devices, requires professional software and hardware to read color output values and create...

Hi Alex, Just a few questions - are the products CMYK or are you using Spot colors? Also, do you use any particular ICC profile? Lastly, is each printing plant printing on the same material or paper? Greg

Hi Steve, I don't know where to look. You can also try to isolate the issue to InDesign by creating a document in Illustrator. What might be more interesting is to take some text, duplicate it, and then convert 1 copy of it to outlines. From your previous tests, they should print differently...

Any luck checking those color settings? Greg

Hi Steve, Yeah, if it was created in InDesign, it's vector. Some RIPs will have different conversions or settings for how they handle color. I'm not too familiar with the H1 Fiery, but my thought was they had different options for text, graphics, and raster data. Are the files being printed...

What are the color management settings on the RIP? Any conversions taking place? Also, when you say print a box, it is a raster box or a vector box? Greg

Hi ggg, Couple questions - After you linearized your RIP and imported ICC profile into RIP, how was your test strip output. If it was good, we can rule out device calibration as the culprit. Photoshop Settings - Make sure the CMYK Workspace is the same as the CMYK profile you just created. I...

Good to hear! Greg

Hi Dtech, Any chance you could send me a sample PDF to analyze? Is the file going directly to your RIP? Is it converting to 4c there? Greg

Hi Ronnie, I would trust the Pantone App. The variations you see in Photoshop are based on your working CMYK colorspace. Photoshop will display LAB values by the swatch. Those must be converted to CMYK for you to use them. The colorspace effects the LAB to CMYK conversion. What is your...

Hi Tattoued, Could be some color settings on your RIP. When you send it to the RIP, how are you sending it? Printing? Hot folder? If printing, check to see if there is a grayscale or monochromatic setting within the printer driver. If sending through hotfolder, you may need to configure...

Hi Peels, The files you're trying to RIP - are they graphic, blend or drop shadow heavy? While large files will slow down a RIP, a complex graphic can drag it down even more. We had a test file that was under 500K and had over 4 million elements. Killed every RIP. If quality is not an huge...

Hi Jester, The white lines can occur from transparency flattening (I heard mention of a drop shadow). Usually the problem is that the lines are visible on screen in Acrobat and not when printed. Seems like you're having the opposite problem - on print. I'd be more than happy to run the file...

Hi Printing365, Not sure if you've found your solution but thought I'd comment on your post. It looks like you want something which you can integrate either via web-services or a hotfolder. You mention your customers "upload" files. Are they using a web portal to upload files or FTP'ing...

Hi xfactor, I agree, depending on the size of jobs you receive, an in-house solution will be faster. If you have an 1GB file to upload, you'll spend more time waiting for file transfers than the actual preflighting and correction. It wouldn't make sense. Most of our interest has come from...

Excerpt from Press Release The full press release can be found here or for more information go to www.fixmyprintfile.com. If you have any questions, please feel free to send me a PM. Regards, Greg