XL75 - Inpress Icon not working

Hi
We are experiencing an issue with the Inpress system. The icon appears, but we are unable to select it. Additionally, the Inpress software is not showing up on the software page.

We’ve had both the Inpress bar and control box tested, and they seem to be working fine. We suspect the issue might be related to the Inpress computer’s hard drive. There are two hard drives, but switching between them hasn’t made any difference.

Has anyone encountered this issue before or have any tips or advice on how to resolve it?

Anyone got any tips

 

Hi
Which boutton did you mean ??

 

This is another press inpress icon (Button) is active
This inpress works. My post shows the same button but we are unable to have the button active

 

Wow! Show us control messages box error list .

 

Is inpress licensed?

 

Hi sir , do you have axis conttol ??
The licence will not give this issue also both hard disc dont have relation with that you must switch to the first hard disc , normally that have relation with connexions the machine can noy learn or see the axis controle if you have

 

If you have the licence problem that give a yellow point on the icon not this case

 

Hi everyone,

It appears that no license is required for Inpress, as it operates directly from the software installed on the press. However, the press is currently running from its backup drive, which might be causing the issue. It’s possible that the backup drive is not properly loading the Inpress software.

 

There is no other scanning device only inpress.

 

You do not need license for inpress as it works from its software

 

There is no error in “control message” saying anything about inpress

 

Adil, Axis control is different from Inpress control. You can research it.

 

Yes pwinc thann you , The axis control is in cpc and inpress is on the machine but they have a same goal

 

If it s a new installation it will not give the error , also you can work with the second hard disc without problèm

 

focus on the connections and power cables if the machine has no connection with the system it is displayed in gray

 

By the way if you need both hard disc with software pre-loaded you can reach me on whatsapp +212700552467
Dont work for a long time with only one hard disc , you will lose all software if the second is damaged .
Good luck

 

“Thank you for your response.

The press has been installed for over 10 years, and about 3-4 years ago, it was switched over to the backup drive. The Inpress system worked well for the first 8 years, but over the last 2 years, the Inpress icon has been intermittently disappearing for weeks or even months before reappearing. However, for the past 5 months, the icon has disappeared and hasn’t returned, making it unusable.

 

“Thank you. We’ve already ordered new drives and are waiting for the software to be installed, but if things don’t move forward soon (if the boss decides to hold off on spending), I’ll reach out to you.

 

Like i told you , that have relation with connexions , try to be sure that you have power supply and all wires are good

 

No problem sir , everyone should know that the switch to the second hard drive is just for troubleshooting while waiting to order the hard drive set, it is an image of the first hard drive so as not to lose data or in case the first is defective