XL75 - Inpress Icon not working

Hi
We are experiencing an issue with the Inpress system. The icon appears, but we are unable to select it. Additionally, the Inpress software is not showing up on the software page.

We’ve had both the Inpress bar and control box tested, and they seem to be working fine. We suspect the issue might be related to the Inpress computer’s hard drive. There are two hard drives, but switching between them hasn’t made any difference.

Has anyone encountered this issue before or have any tips or advice on how to resolve it?

Anyone got any tips

 

Hi
Which boutton did you mean ??

 

This is another press inpress icon (Button) is active
This inpress works. My post shows the same button but we are unable to have the button active