Xerox Versant 180 Paper Tray Issue

Discussion in 'Xerox Digital Presses' started by Kyle Beanblossom, Jan 8, 2020.

  1. Kyle Beanblossom

    Kyle Beanblossom New Member

    Joined:
    Jan 2020
    Messages:
    1
    Location:
    Tennessee
    Any time the auto clear timer hits, or if a user logs out of an account, the Versant wants me to verify the paper in each tray even though the trays are dedicated (except bypass) and the trays were never opened. Here is a screenshot of the message I get:

    versant.jpg

    We replaced a Xerox Color C60 with the Versant, and the C60 didn't have this issue with the auto clear timer or logging out of an account, so it leads me to believe it shouldn't be doing this, but I can't figure out how to stop it. Any help would be appreciated.

    The system version of the Versant is 80.51.1
     
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