XEROX COLOR 1000 FAULT CODE 077-134 PAPER JAM

Has anyone ever had this code on the Color 1000?
The paper keeps stopping at 3A. I've checked 3A, 3B, and 2E. I cleaned everything in those spots and still having the same issue.

Sometimes it will work if i shut it completely off. But once it starts to be more than one sheet at a time is the when the issue comes back.

I printed one sheet and it stopped at 3A before 3C.

Can someone help?

Thank you

 

Not sure if you have resolved your problem but changing the aligner roll pressure may help. Go into your stock setting/properties and in the advanced section you'll find the aligner roll pressure adjustment. Have a play and see if that helps.

 

The slide mechanism for the aligner roll is gummed up with paper dust, etc. Need to flush out the rear slide mechanism.