Workcentre 6025 stuck on xerox logo

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by thomasi, May 4, 2019.

  1. thomasi

    thomasi New Member

    Joined:
    May 2019
    Messages:
    1
    Location:
    France
    Hi everybody,

    I hope you guys could help me fix this issue with my Xerox WorkCentre 6025.
    When I turn it on, the screen lights up displaying the xerox logo. I can hear some motors powering up inside the printer and then...nothing.
    The xerox logo remains displayed and it looks like the booting sequence never ends.
    The printer is not recognized by the computer via USB and doesn’t connect to the WIFI network it was set up with.

    Did any of you had this kind of issue with this printer? I could not find any hard reset procedure.
    I hope I’ve posted this in the right section.

    Thank you!
     
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