Andy muller10
Member
- Joined
- 2023
- Posts
- 45
- Geo
- Around the World
Hello dear Expert folks around the world,
I hope it finds you very well, friends. Here on a customer’s Heidelberg SM74-2P there is a very weird malfunction.
Each morning when they switch-on the press, malfunction item number 8 eight is coming up and the remedy is just a simple cold restart (switch-off: wait for some long seconds then switch-on) and this iconic error would disappeared.
Very rare they said icon number 13 was showing on display screen, but not every morning. (Less than two or three times).
I should add that a hard-reset has been done but didn’t help.
At the moment its mode is on straight-printing and they fear to change over to Perfect mode.
Very kindly what do you think and let me know all of your viewpoint please.
Best Regards,
Andy
I hope it finds you very well, friends. Here on a customer’s Heidelberg SM74-2P there is a very weird malfunction.
Each morning when they switch-on the press, malfunction item number 8 eight is coming up and the remedy is just a simple cold restart (switch-off: wait for some long seconds then switch-on) and this iconic error would disappeared.
Very rare they said icon number 13 was showing on display screen, but not every morning. (Less than two or three times).
I should add that a hard-reset has been done but didn’t help.
At the moment its mode is on straight-printing and they fear to change over to Perfect mode.
Very kindly what do you think and let me know all of your viewpoint please.
Best Regards,
Andy