Send to shared folder issue

Discussion in 'Print Community General Printing Discussion' started by zillah, Nov 15, 2019.

  1. zillah

    zillah Member

    Jun 2011
    Dear Experts

    I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

    I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

    Created folder on windows 10 and shared it and edited permission tab and security tab as well

    I can access that shared folder on PC1 from PC2 no issue.

    On the web interface of the printer when I click on : "Test Folder Access" I get below error message

    Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed
  2. ArthurB

    ArthurB Member

    Mar 2020
    Alberta, Canada
    It's the windows 10 upgrade.

    Windows 10 by default uses SMB2 because SMB1 is not secure and opens you up to ransomware. If you want any of the legacy equipment to talk to the windows 10 machine you will have to enable SMB1 and pray you don't get hit with ransomware.

    5 min fix. Google "enable SMB1 on windows 10" and you should get the info you need.