Send to shared folder issue

Discussion in 'Print Community General Printing Discussion' started by zillah, Nov 15, 2019.

  1. zillah

    zillah Member

    Joined:
    Jun 2011
    Messages:
    13
    Location:
    USA
    Dear Experts

    I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

    I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

    Created folder on windows 10 and shared it and edited permission tab and security tab as well

    I can access that shared folder on PC1 from PC2 no issue.

    On the web interface of the printer when I click on : "Test Folder Access" I get below error message

    https://imgur.com/a/YXZbO7s

    Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed



    https://imgur.com/a/gBf2onF
     
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