Ricoh Aficio MP C2500

Discussion in 'Ricoh Color Laser Printers & Color Copiers' started by triniton2002, Feb 8, 2019.

  1. triniton2002

    triniton2002 New Member

    Joined:
    Feb 2019
    Messages:
    2
    Location:
    Germany
    Hi all,
    i actualy have the Ricoh Aficio MP C2500 in use.
    I printed 3 of 5 pages and suddenly the following message occured:

    "please refill toner"

    So the black/white toner should be refilled, according message the toner is empty.

    But this toner can't be empty, i only printed about 100 pages with this toner-
    I tried this toner in another Ricoh Aficio MP C2500 and it worked fine.
    I even tried a new black/white toner in my Ricoh and the same message occured.

    So what can i do ?? a toner reset ?? or is the chip on the toner the problem ?? but why does even a new toner don work ??

    Can anybody helb me

    Thanks very much in advance !!!
     

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  2. Biggs

    Biggs Senior Member

    Joined:
    Mar 2017
    Messages:
    126
    Location:
    Edison, NJ
    Could be the subsequent toner hopper or auger that's failing. It's not moving toner to the delivery area, so it thinks it's out of toner.
     
  3. triniton2002

    triniton2002 New Member

    Joined:
    Feb 2019
    Messages:
    2
    Location:
    Germany
    Hi,
    thanks for your answer.
    So i found the solution for my problem...i had to turn off toner sensor in the Ricoh-settings.
    No everything goes fine again !!!
     
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