Printer offline when doing copies

I need help
I have a Xerox Workcentre 7220 that is acting weird. I have xerox standard accounting active for copy service

When users use copy the machine stays offline. When that happens, i loose access via browser. It only solves by rebooting the machine.

Steps i have done:

- Reload software via altboot, with, desable_databackup and forced_updgrade
- I made a clone only on address book and exported the xerox standard accounting to csv file. No clonning on that.

The problem looked to be solved but, it come back.

Any suggestions to solve this issue?