Print Voids on Xerox 550 only on lightweight stock not on card stock

Discussion in 'Xerox Digital Presses' started by digitalgrafics, Aug 23, 2014.

  1. digitalgrafics

    digitalgrafics Member

    Joined:
    Mar 2013
    Messages:
    7
    Location:
    San Salvador, El Salvador
    Hopefully, someone can help me with this. I have 2 Xerox Color 550 and both are exhibiting the same problems with voids like thick lines on the leading edge of the paper.
    -It only happens on 12x18 or 13x19 (not on letter) light stock (bond or couché) and I have already tried changing the paper from different suppliers including Xerox.
    -I have changed, drums, toner, fuser and IBT Belt and IBT Belt Cleaner
    I have cleaned everything I can reach and can't get to the bottom of it. Can anyone help? Thanks, Paul
     
  2. dino3m

    dino3m Member

    Joined:
    Nov 2013
    Messages:
    40
    Location:
    Australia
    Hi
    Its the 2nd BTR ( the black roller before the fuser)
    If you push on it with your finger and it feels soft then replace it, because it is soft it create a gap more or less and there is no transfer too the paper.
    the roller should feel firm.
    Hope this helps
     
  3. digitalgrafics

    digitalgrafics Member

    Joined:
    Mar 2013
    Messages:
    7
    Location:
    San Salvador, El Salvador
    Thanks for your reply, dino3m, I eventually got to that solution after much trial and error
     
  4. Design Maze

    Design Maze New Member

    Joined:
    Apr 2020
    Messages:
    1
    Location:
    Nepal
    Hi
    I am new to this site
    Can anyone Help me with Xerox 550 with integrated Fiery having error code of 045-361 with some Color Registration Shift Errors except Black Color as the following pictures
    Thank You
     

    Attached Files:


  5. Biggs

    Biggs Senior Member

    Joined:
    Mar 2017
    Messages:
    174
    Location:
    Edison, NJ
    Many machines have a color registration sensor between the black station and the remaining 3 stations. It uses black as the benchmark for all other colors. Sometimes it can get rather filthy and the machine is unable to register color. I would look there first, 9 out 10 times it’s a dirty sensor
     
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