onprintshop
Member
- Joined
- 2011
- Posts
- 16
- Geo
- USA
-- See my other posts on these crooks --
We've now hired another company and just discovered about 5 minutes ago that Radix not only added trackers to their code, but the information they are tracking would land them in very hot water if they were located in North America. For example, they receive complete customer information of every order -- and that means they get the total amount ordered (dollar amount), the email address of the customer, the phone number, the physical address, etc.
If that's not enough to scare you away from Radix ...
I will make this my mission to warn people.
The kind of information they are (were) tracking would make it impossible to become PCI compliant.
It makes me sick to think they have a year's worth of customer information from us, and I'll bet they are selling
those email addresses and perhaps other information, too.
So you get what you pay for, and in Radix' case, you get way more than you bargained, and so does your customer-base!
We are shocked to learn for first time that your client data is being transmitted to unauthorized people. We are keen to investigate and solve serious issue, but being anonymous review, we will need your website name, contact information and details of actual incidence. We understand the feeling of insecurity can be very frustrating.
Further, take opportunity to share Radix has been providing IT solutions to clients worldwide for 13 plus years, we attribute our growth and success to our highest level of integrity and honesty towards our clients. OnPrintshop is our flagship solution, we are supporting 300 plus clients for over 7 plus years, have integrated one of the most stable PDF engines to generate high resolution print ready files. We have been exhibiting at Drupa 2012 (Germany), Graph Expo 11/12 (Chicago, USA), CEBIT Germany (10/11/12), Cebit Australia 12, and our clients and partners have recognized us as highly user friendly, flexible and affordable solution.
Moreover, our solution is covered with Legal Agreement & which clearly covers protection of your data & assets. Our core competency is technology and as a company we have no motive to capture customer’s data / information specially when company is constantly evolving solution, putting up serious investments in development, branding & marketing to expand globally.
We strongly believe that we only grow when our clients grow.