PedroLlama
Member
Hello everybody!
One of our customers is looking for a 5 colors B1 machine. He already received a firm offer from KBA in Germany for a brand new KBA Rapida 105-5 (2012). I'm not sure if that 2012 will come with new advantages since this is a DRUPA year, but still it is a very competitive machine.
We're trying to convince him on considering a "like new" 2nd hand equipment. I already found some very interesting options in the market, but still struggling to convince our customer.
We are basically offering him the following 4 options:
- Heidelberg SM CD 102 (pre DRUPA 2008) (2005-2007, even 2008)
- Heidelberg SM CD 102 (post DRUPA 2008)
- Heidelberg XL 105-5 (pre DRUPA 2008) (2005-2007)
- Heidelberg XL 105-5 (post DRUPA 2008)
Of course, each option differs in term of equipment capabilities, technological advances and, most evidently, on price (which is one key factor in this deal).
Since we're competing with a new equipment proposal, our offer has to be very strong and attractive in terms of post sale service. Our customer is requiring us to include commissioning (Professional installation, Operators training & Mechanical / Electrical warranty).
What can you comment? Any suggestion on how we may approach the customer? How must we explain the real advantages and differences between both options (new and used)? What about the differences between the available options within used equipment?
If I was buying, I would go eyes closed with Heidelberg (due to its strong presence in Mexico and his service and parts assistance). KBA is small and recent here and may be a disadvantage in terms of service. But it all ends up to our customer final decision.
It's quite a challenge.
Note: Exheidmech, The Heidelberg Guy, Turbotom1052, LLS northwest UK, Paul Cavanaugh, Rossio, rolandman, Meny ... and all of you guys with tons of experience. Hope you can help us. Any suggestion is welcome.
Best regards,
Pedro Llama Esteinou
Vision Grafica Internacional, S.A. de C.V.
skype: pedro.llama.esteinou
webpage: www.visiongrafica.net
phone number: +52 222 7500934
p.s. I'm new at the forum, so I basically ignore how contact information can be shared. If you want to contact me or feel you can work together with us in this (or other projects going on), feel free to contact me or give me your e-mail and I'll write you back immediately.
One of our customers is looking for a 5 colors B1 machine. He already received a firm offer from KBA in Germany for a brand new KBA Rapida 105-5 (2012). I'm not sure if that 2012 will come with new advantages since this is a DRUPA year, but still it is a very competitive machine.
We're trying to convince him on considering a "like new" 2nd hand equipment. I already found some very interesting options in the market, but still struggling to convince our customer.
We are basically offering him the following 4 options:
- Heidelberg SM CD 102 (pre DRUPA 2008) (2005-2007, even 2008)
- Heidelberg SM CD 102 (post DRUPA 2008)
- Heidelberg XL 105-5 (pre DRUPA 2008) (2005-2007)
- Heidelberg XL 105-5 (post DRUPA 2008)
Of course, each option differs in term of equipment capabilities, technological advances and, most evidently, on price (which is one key factor in this deal).
Since we're competing with a new equipment proposal, our offer has to be very strong and attractive in terms of post sale service. Our customer is requiring us to include commissioning (Professional installation, Operators training & Mechanical / Electrical warranty).
What can you comment? Any suggestion on how we may approach the customer? How must we explain the real advantages and differences between both options (new and used)? What about the differences between the available options within used equipment?
If I was buying, I would go eyes closed with Heidelberg (due to its strong presence in Mexico and his service and parts assistance). KBA is small and recent here and may be a disadvantage in terms of service. But it all ends up to our customer final decision.
It's quite a challenge.
Note: Exheidmech, The Heidelberg Guy, Turbotom1052, LLS northwest UK, Paul Cavanaugh, Rossio, rolandman, Meny ... and all of you guys with tons of experience. Hope you can help us. Any suggestion is welcome.
Best regards,
Pedro Llama Esteinou
Vision Grafica Internacional, S.A. de C.V.
skype: pedro.llama.esteinou
webpage: www.visiongrafica.net
phone number: +52 222 7500934
p.s. I'm new at the forum, so I basically ignore how contact information can be shared. If you want to contact me or feel you can work together with us in this (or other projects going on), feel free to contact me or give me your e-mail and I'll write you back immediately.