My konica bizhub c652 shows continuously replenish toner y and k

Discussion in 'Konica Minolta Color Laser Printers & Copiers' started by benkoss, Feb 1, 2016.

  1. benkoss

    benkoss New Member

    Joined:
    Feb 2016
    Messages:
    2
    Location:
    TOGO
    My konica bizhub c652 continuously say replenish toner yellow and black even though I change and put genuine new tonor 2 times. I perform the tcr supply toner procedure but nothing still move. The toner motor don't still move. Pls does somebody could help me..? IMPOSSIBLE TO PRINT almost one month already. I even change yellow image unit. Pls I need help.
    Ben
     
  2. joeli

    joeli New Member

    Joined:
    Feb 2017
    Messages:
    1
    Location:
    Suva, Fiji
    Am having the same problem with my c652DS. Really could need some help please :(
     
  3. Risu

    Risu Senior Member

    Joined:
    May 2012
    Messages:
    84
    Location:
    Finland
    Open the door and in service menu:
    ->state confirmation menu
    ->1/0 check mode
    ->type 54 0
    Can you see yellow supply motor motor running?
     
  4. Biggs

    Biggs Member

    Joined:
    Mar 2017
    Messages:
    25
    Location:
    Edison, NJ
    Risu is on the right track. It's often the motor in the toner hopper. If the auger is not spinning toner will not move into the machines internal toner reservoir.
     

  5. ISAAC ONOJO

    ISAAC ONOJO New Member

    Joined:
    Sep 2017
    Messages:
    1
    Location:
    nigeria
    THOUGH ITS TECHNICAL, BUT YOU CAN MANUALLY SPIN THE TONER SUPPLY GEAR DIRECTLY BELOW THE TONER CARTRIDGE TO CLEAR THE BLOCKAGE AND ALLOW FREE TONER FLOW TO THE UNIT.
     
    ROSE LAW likes this.
Loading...

Share This Page