MMI CONFIG_SAVE_ERROR

Discussion in 'HP Indigo Digital Presses' started by Kishanpatel, May 23, 2024.

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  1. Kishanpatel

    Kishanpatel New Member

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    Machine show this error when start.


    MMI CONFIG_SAVE_ERROR
    <V7.6.114/3269> Error in the Config Save utility sys TabRead of machineStatus Topic(0] machineState[0] failed with error 38
     
  2. shiggy

    shiggy Member

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    type of machine?
     
  3. Impredisa

    Impredisa Member

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    El Salvador
    I would say it's just a bug, when the press software is booting it may perform an automatic backup of your press configurations, but when the software reads that the press is in OFF state it will fail showing you that message, after the press boots and you turn it on, it will normally do the scheduled backup.

    If you're not sure of it, you can go to the backup destination folder, usually located at: S:\ConfigSaveBackup\
    If you see that your last backup has the same date than the error, then do not worry, your press is saving your config as usual. In any case you should perform a manual config save periodically just to be safe.
     
    Kishanpatel likes this.
  4. Kishanpatel

    Kishanpatel New Member

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    Thank you for helping us.
     

  5. Kishanpatel

    Kishanpatel New Member

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    The machine is hp indigo 3000 series’s.
    Issue is resolved now.
    Thanks.