Luscher Xdrum! UV CTP problem (any factory technician?)

Discussion in 'Platemaking' started by pacho1961, Nov 24, 2022.

  1. pacho1961

    pacho1961 Member

    Joined:
    Nov 2022
    Messages:
    5
    Location:
    Colombia
    Good afternoon, the Luscher CTP atached is having a software problem. It seems somebody lost the licence or need to be reinstalled. Some technician from this brand? Many thanks.
     

    Attached Files:

  2. ashok kumar

    ashok kumar Senior Member

    Joined:
    Nov 2017
    Messages:
    224
    Location:
    india
    Hi
    As per pix and error codes

    1) this is basically heidelberg designed ctp along with heidelberg prinect shooter software.
    2) there is problem with shooter license
    3) speedway control manger is also giving error.
    I m ex heidelberg Technician and can help you.
    Pls provide me the following
    1) shooter version
    2) ctp user interface version (gui version)
     
  3. pacho1961

    pacho1961 Member

    Joined:
    Nov 2022
    Messages:
    5
    Location:
    Colombia
    Thank you very much for your support. The problem was that the system technicians did "maintenance" on the PC and apparently deconfigured it. I have more images via Whatsapp, if it's no problem for you, I'll leave you my number and I'll send you the required information faster.

    +584241682912and a thousand thanks!