Hello there,
I hope the problem has been fixed, but for any future issue, post in this forum or send DM or use our email address, and we shall guide you to fix most of the problems on your KBA machine.
1010 - Initialisation control system
Simply rule:
When the machine switched ON what for 1-2 minutes
If prblem stayes restart the Main power and wait (1-2 Min)
is you still have the problem, focus on the sequence on the error messages and error number, it will help you to know where the problem exists.
For example. If machine shows
1008 - CS31 master Too much CS31 modules
It means, during start up/initialization CS31 bus bar has error, one of the module connected to CS31 is not responding or the configuration has been lost.