Igen3 digital press issues (Print Engine Fault code XPE-09-3503)

I keep getting an Print Engine Fault code XPE-09-3503 and I keep resetting it, however the "Print Engine Fault" keeps coming back. I've cleaned my ETAC and MOB senors, I've shutdown and restarted my interface and Igen and creo and it won't go ahead. Is there anything else I can do. Can someone please advise.

You can email me at michel.barnes@mhshealth.com

 

Fault code XPE-09-3503

Fault code XPE-09-3503
Indicates that the Patch Generator LED intensity was unable to converge within the allowable number of attempts while trying to adjust black solid area density.

Clean the Patch Generator. The Patch Generator is located just above the black developer station, in the middle above the ESV that says "FRAGILE" Do not touch the ESV...

Clean and Swap the AC and DC charge devices between Cyan and Black.

After that the only thing left is development. Developer housing docking to the P/R, Lack of developer or toner, and Developer Bias.

Thanks
IgenTech@yahoo.com