HP INDIGO 5000 computer shut-off

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, Dec 18, 2020.

  1. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
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    Location:
    nj
    Hi guys i have a weird problem when i start the machine some times when its not running in stand- by or sleep mode the computer turn of by it self with the UPS in the same time with a bip alarm (mean no power to UPS)
    When i try to reboot the machine every things go normal until it aske me to turn on the machine.. once i turn it on same problem happen right a way the UPS and computer turn off and than turn on by itself
    NB: when the computer and UPS turn off the main machine still in power with drawers but the machine switch button is in off mode
    Any idea please
     
  2. krukov

    krukov Member

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    Location:
    Poland
    Just bypass UPS and try. If everything will be good, replace UPS.
     
  3. Sergio Serge

    Sergio Serge Member

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    Location:
    nj
    When i bypass the UPS it work fine the problems , i want to know if it is from the board or battery i leave the UPS for a week disconnected and keep measuring the voltage it's 38 v ?
     
    Last edited: Jan 14, 2021 at 12:01 PM
  4. krukov

    krukov Member

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    Location:
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    Replace battery :)
     

  5. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    27
    Location:
    nj
    i will can you tell me the right voltage ?
     
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