hp indigo 5000 chiller stop workin

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, Mar 15, 2021.

  1. Sergio Serge

    Sergio Serge Member

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    Hello guys turn this morning the machine and the chiller (donaldson) wont work i push the electric relay inside the power supply the condenser work push the second relay manually and the motor fan work
    than i decide to switch by another chiller still have the same problem connected try to turn it on won't turn on any idea please ?
     
  2. indigo2015

    indigo2015 Member

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    Hi Sergio, can you explain better the symptoms? Any sms in the display?
    Is the pump rotating write direction?
    Maybe need to change round to fases from the main power supply.
    Regards.
     
  3. Sergio Serge

    Sergio Serge Member

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    I checked all fuses in the chiller all work
    I don't get any error message from the machine
    In the chiller when I check the entry of power I got 215v between the phases
    There are 2 relays in the chiller power board box; when I push them manually both motors work
    No power lcd display any light
     
  4. indigo2015

    indigo2015 Member

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    Turn off the ciller and press this for a few seconds.
    After turn on again.
    Let me know
     

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  5. Sergio Serge

    Sergio Serge Member

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    I did - no luck. I have a second chiller connected - same problem. Maybe there's somthing with machine not communicating with chiller
     
  6. indigo2015

    indigo2015 Member

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    If you think is something with comunication cable. Just put a bypass as you see in the image.
     

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  7. Sergio Serge

    Sergio Serge Member

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    SWITCH the cable communications and it work thank you for your helps
     

  8. Sergio Serge

    Sergio Serge Member

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    Thank you
     
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