hp indigo 5000 bid high voltage error won't let the machine get ready

Discussion in 'HP Indigo Digital Presses' started by Sergio Serge, Jul 5, 2022.

  1. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    Hello guys i have this couple voltage error about 2 colors magenta and black the boh errors message are attched with this post high voltage error
    -ink its not piping (the ink is piping normaly i checked )
    -high voltage bid errors
    so i did the falowing steps
    rebuild the ink
    check conductivity
    check bids by switching postion bid work
    chck cable connectivity work fine
    NB i got this error to many time somtime come next day and everything works fine am really confused any solution
     

    Attached Files:

  2. krukov

    krukov Member

    Joined:
    Oct 2019
    Messages:
    79
    Location:
    IDK
    Swap BDU with another color, check BID HV cables on wall. And one question does pump in tank working on magenta/black?
     
  3. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    yes i swap the BDU
    the pump work fine
    i checked the wire looks fine for the black i switch the whole wire from another machine (HV wire ) still the same
    one more thing this morning the black print fine i didn't do any thing to it this problem been arround
     
  4. rolermanto

    rolermanto Senior Member

    Joined:
    Dec 2011
    Messages:
    145
    Location:
    italy
    Good the press has reset itself!!! :)
    Ahahah Indigo Press anytime same story
    Anyway check also the pipe system in TCU maybe you have some disconnect and pump work but ink not reach the bid
    Good luck
     
  5. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    I will thank you this problem drive me crazy
     
  6. rolermanto

    rolermanto Senior Member

    Joined:
    Dec 2011
    Messages:
    145
    Location:
    italy
    It’s solved?
     
  7. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    the magenta print ok no with no issue the problem still in the black am gonna tell somthings crazy
    its been more than 4 days in the morning print fine for 2 to 3 hours and start giving me the high voltage error agin how i can explained No clue to be honest
    i want to know why its doing that
     
  8. rolermanto

    rolermanto Senior Member

    Joined:
    Dec 2011
    Messages:
    145
    Location:
    italy
    Maybe the TCU is not right calibrated and sensor not read good so you have wrong density and conductivity…
    ‍♂️
     
  9. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    when it was with magenta i calibrated the ink density by rebuilding the ink and calibrated the conductivity too still do it for couple days and get back to normal by itself its sound wierd but thats what happen i been runing this 5000 for more than 12 years now
     
    Wisa likes this.
  10. rolermanto

    rolermanto Senior Member

    Joined:
    Dec 2011
    Messages:
    145
    Location:
    italy
    So you have a lot of experience with these presses... there are many causes about bid voltage errors... maybe also the Bid Unit old or damaged...
     
  11. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    yes the squege somtime get dirty with ink and start getting wrong voltage charge (the squege inside the bid its only a sponge roller ) but i can switch the bids and still have the same issue like i siad it's wierd probleme ofcourse there's in issue somewhere i think ma machine its start getting old
     
  12. Raju

    Raju Member

    Joined:
    Nov 2017
    Messages:
    36
    Location:
    New Delhi, INDIA
    Have you solved this problem.
     
  13. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    solved i changed the machine
     
  14. Raju

    Raju Member

    Joined:
    Nov 2017
    Messages:
    36
    Location:
    New Delhi, INDIA
    Oh! Made your heart and mind..To do it now which model
     
  15. Sergio Serge

    Sergio Serge Member

    Joined:
    Jan 2018
    Messages:
    98
    Location:
    nj
    5000
     

  16. Babita

    Babita New Member

    Joined:
    Mar 2024
    Messages:
    2
    Location:
    New Delhi
    Verify the earthing and nutral voltage. Your any earthing cable problem
     
Loading...