How to get into service mode on Docucolor 250 fault code 042-346

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by jzukow, Jul 16, 2008.

  1. jzukow

    jzukow New Member

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    Jun 2008
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    Location:
    California
    Does anyone here now how to get to the "service program mode" on the Docucolor 250 ?
    We've replaced the IBT belt, but still have the fault code 042-346.
    The only area I can get to is the "System Administrator menu".
    Also I"m in need of service manual for this model, but can't find it anywhere.
    Thanks.
     
  2. B.ROM

    B.ROM New Member

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    Press 0 for 5 seconds, then press start
    Type in 6789 and confirm
    Press the log in/log out button
    Go to systems settings -> common settings -> maintenance
     
  3. UPG

    UPG New Member

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    Location:
    Greensboro, USA
    I am trying to folow the instructions for getting into the Docucolor 250 service mode. Do hold 0 for 5 seconds while turning on the machine, then proceed to Start?
     
  4. SkyTech

    SkyTech Member

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    Yes that is correct but you need to keep holding the o button while pushing start.
     
  5. o@v001

    o@v001 New Member

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    Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the Start button. But are you sure that the code in not 042-326
     
  6. o@v001

    o@v001 New Member

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    so If this fault is 042-326 was declared 3 times in succession, the print mode will be disabled. In order to clear this condition, reset NVM location 741-105 to 0 by entering diagnostics.
     

  7. Color Printing Forum Admin

    Color Printing Forum Admin Administrator

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