The error on the picture says: missed sheet during the turnover.
That would mean that you must have the press in double side mode not in straight in order to generate such error. The second disagreement here for me is why there is a number 3 in error code, because that would mean: missed sheet in Printing unit 3 (PU3), on a two color press???
Maybe im wrong in my thinking but something here is not OK.
Can you run the press in straight mode without problems?
Did you use the original variant code of the press- which you usualy find in the main cabinet to- check?