Help!! Xpe 10-5104

Discussion in 'Xerox iGen3, iGen4, & iGen5 Digital Presses' started by Ralph327, Apr 14, 2016.

  1. Ralph327

    Ralph327 Member

    Joined:
    Dec 2015
    Messages:
    24
    Location:
    Las Vegas, NV USA
    We cleaned the sensor and the code went away for about a hour or so. Now code won't clear, have a parts machine took the sensor and installed, still same code. Don't know what the heck to do, need to print.

    Any thoughts anyone?
     

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    Last edited: Apr 14, 2016
  2. MarkD

    MarkD Senior Member

    Joined:
    Apr 2012
    Messages:
    344
    Location:
    UK
    Clean the reflective surface above the sensor and make sure it is not bent.
     
  3. CargoPantsMan

    CargoPantsMan Senior Member

    Joined:
    Apr 2014
    Messages:
    142
    Location:
    Chicago
    Just had this problem come up myself. Went ahead and removed the reflector over the sensor and it was absolutely encrusted with gunk.
     
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