[HELP] Xerox WC7665 beeps

[alvoeiro]

Hello

My WC7665 beeps 3 times and a host-to-host error appears.

Does anyone know how I can solve this problem?

Best Regards

 

[InterfaceP]

Is this a machine you have had for a long time or did you just buy it? And is it host-to-host USB or Firewire? Last what is the software version on the UI?

 

[alvoeiro]

i have the machine for long time.
is host to host usb.
i dont know what the ui version

 

[alvoeiro]

any ideia about error?

 

[InterfaceP]

Its referring to the usb cable that goes from the CCM (box on the back) to the UI. If its not there then you need to get one.

 

[alvoeiro]

its a convencional cable? or a dongle?

 

[adriansto]

It is somehow like a dongle.
It is a type A usb cable at both ends and in the midlle of the cable is an 'bump'
This cable link the User Interface Touch Screen with Network Controller ( not CCM ). On Net controller you have 4 usb type A ports.
On old machine configuration report you can see the software version.

 

[InterfaceP]

My bad Adriansto, yes its a Network controller not CCM,.

The cable is a USB/ male to USB/ male, I have used one from the computer store with success in the past.

 

[adriansto]

Hi Scott
I dont think so.
The cable is active one.
In the cable 'bump' is active circuit. In both UI and net controller are software drivers for the active circuit.

 

[alvoeiro]

i replace the cables (usb and firewire) and nothing change

 

[adriansto]

Can you see the error code on UI ?

 

[alvoeiro]

no.
please see the image.

 

[adriansto]

You need diagnostic software to connect to machine and see the error code.
Then you will know what part of the machine is in trouble.
Send me mail at stoadis@gmail.com and I will show how the diagnostic software looks.

 

[alvoeiro]

email sent