Help with EraSmart A4 UV printer

Discussion in 'UV' started by D.W. Burger, May 1, 2021.

  1. D.W. Burger

    D.W. Burger New Member

    Joined:
    May 2021
    Messages:
    4
    Location:
    USA
    I've purchased a used EraSmart A4 UV printer and need some help getting started. Is there anyone here who can help??? I've loaded ink and coolant and am trying to print a simple image using AcroRIP. So far, the printer goes through the motions, but no ink is deposited on the surface. Thanks for any help provided.
     
  2. D.W. Burger

    D.W. Burger New Member

    Joined:
    May 2021
    Messages:
    4
    Location:
    USA
    I'll follow-up my own post by indicating I've been able to get my A4 UV printing working. I'm learning a great deal by trial-and-error, but would appreciate knowing where to get help. The EraSmart people won't help since I purchased a used machine. Is there anywhere else online to discuss issues with EraSmart A4 UV printers???
     
  3. Christian Marriott

    Christian Marriott New Member

    Joined:
    Apr 2022
    Messages:
    1
    Location:
    England
    I'm having the same trouble, I purchased a new machine and used it once or twice prior to lockdown.
    Upon reopening I was told the print head needed replacing, which I have done (twice).. to no avail.
    The machine seems to go through all the motions of printing but no ink comes out. I have cleaned all the tubes and can suck/squeeze ink through.

    The technician at erasmart is not very helpful to say the least.

    Does anyone here have experience of these printers ?
     

  4. kammy600

    kammy600 New Member

    Joined:
    Jan 2023
    Messages:
    1
    Location:
    uk
    Hi, nice to meet you All ,
    Christian, did you ever solve the issue? I have the same issue with eramsart a4 l800 printer. Ink is primed etc, prints physically, but no ink is expelled on paper.
    Thanks
     
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