FTA 37 Error-any help

Discussion in 'Large Format Inkjet Printers' started by Simon S, Nov 11, 2016.

  1. Simon S

    Simon S New Member

    Joined:
    Nov 2016
    Messages:
    2
    Location:
    cambridge
    Hi
    We are running a Xuli printer, it has recently been displaying :-

    FTA 37 - Epsom head error has occurred

    and results in no control of printer either through LCD screen or Printmanager software.

    Has anyone had any success in fixing this?
    So far we have,
    1. Changed head to a known good one, this head was taken from another printer when it was working, placed in the Xuli, same error, replaced to other rig, working fine.
    2. Replaced head board - no difference
    3. Replaced Flexi from head board - no difference
    4. Replaced +- 42V supply cable - no difference
    5. Sworn at it - no difference

    Have spent numerous hours on the net, everything points at the video from 3 years ago on youtube, no fixes that I have found.

    Any help gratefully received.

    Simon
     
  2. Vish B

    Vish B New Member

    Joined:
    May 2017
    Messages:
    1
    Location:
    South Africa
    Hi Simon. Have you fixed your printer
     
  3. Simon S

    Simon S New Member

    Joined:
    Nov 2016
    Messages:
    2
    Location:
    cambridge
    Yes we did thank you, it was a mix up with the flexi supplier, sent double sided flexis where the contacts where on opposite sides of the flexi at the ends, the old flexi had contacts on 1 side of the flexi only, so in effect it was reversing the flexi at the head! Doh! Anyway all sorted.
     
  4. Narendra

    Narendra New Member

    Joined:
    Nov 2017
    Messages:
    1
    Location:
    Bangalore
    Hi sir
    Our eco machine alpha has same problem.
    Fta 37 error printhead error occor
    Pls give soultion
     
  5. Jennifer Calhoun

    Jennifer Calhoun New Member

    Joined:
    Jan 2018
    Messages:
    1
    Location:
    Mississippi
    checking to see what was the fix for this error getting the same error on a new wide format printer I have
     

  6. Joshua Sebatane

    Joshua Sebatane New Member

    Joined:
    Nov 2018
    Messages:
    1
    Location:
    South Africa
    Kindly assist. I have a Xuli X6 3200 printer. FTA 37 EPSON the print head error occurs. I have replaced 4 core power cable, but error still persists. Can anyone assist? Any suggestions or recommendations will be highly appreciated.
     
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