Finisher issues.

Discussion in 'Xerox Color Laser Printers & Color Copiers' started by alamorick, Dec 27, 2018.

  1. alamorick

    alamorick New Member

    Joined:
    Dec 2018
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    2
    Location:
    Truth or Conserquences N.M.
    I have a SFN-4 finisher mated to my 7775 MFP.
    Display says: "The Booklet Tray in the Finisher is full. Empty the tray."
    There is nothing in the booklet tray. This error is intermittent. Some times it will run for 20 books, other times 5 or 6, but there is never a full Booklet tray when this goes off. Only way to get around it is power down. Have cleaned the sensor on the booklet tray. No help.

    HELP
     
  2. Bill Borcicky

    Bill Borcicky Senior Member

    Joined:
    Jul 2012
    Messages:
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    Location:
    U.S. Amory, Ms.
    have you tested the sensor to see if it is going bad ? most sensors tend to give abnormal response prior completely going out , at least through my experiences. also try to check voltage or power supply to the sensor. sometimes a little pinched wire will be enough to cut current supply.
     
  3. alamorick

    alamorick New Member

    Joined:
    Dec 2018
    Messages:
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    Location:
    Truth or Conserquences N.M.
    Can someone direct me to a parts supplier for that sensor?
     

  4. Biggs

    Biggs Senior Member

    Joined:
    Mar 2017
    Messages:
    115
    Location:
    Edison, NJ
    Also, the sensor aside, sometimes booklets get snagged on their way into the collection area, just long enough for the machine to trigger the tray being full. This sometimes happens when the sheets have a curl to them, the extra drag and friction delay the books just long enough.

    I had such an issue with a KM machine. and a Xerox C60.
     
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