Doc 12 service

[ManassasRalph]

I bought two Doc 12's off ebay. They both have developed a problem of toner building up on the upper fuser roller. I have replaced the roller several times, and I now need to get some service help.

Even though I am located in the Washington, DC area, I can't find an independent service rep.

Any help is appreciated.

 

[cbelcher2005]

Do you run a lot of b/w? The doc 12 is notorious for building up toner when run in b/w mode. Our tech told us to run 5-10 full color sheets every 200-300 b/w copies.

 

[MiloWilson]

Try calling JJ Bender. They can offer training for self service. I'm the one they usually send. You can contact me at 714-292-6912