Communication error between computer console and PQC.

Discussion in 'Komori Printing Presses' started by ACPrint, Jun 10, 2019.

  1. ACPrint

    ACPrint New Member

    Joined:
    Jun 2019
    Messages:
    2
    Location:
    Eluess, TX
    Hey guys,

    Having an issue with a komori lithrone 40P. The computer that has the KMS software on it is having a problem sending ink key data to the PQC-S. The transfer gets halfway and then errors saying "communication failed, cause unknown". Has anyone had this issue and knows how to fix it? We just turned it back on from it being off over the weekend.
     
  2. ACPrint

    ACPrint New Member

    Joined:
    Jun 2019
    Messages:
    2
    Location:
    Eluess, TX
    Problem was solved. The RS422 Adapter we were using was replaced with a RS232 male to male cable. So the port that was configured for the PQC to communicate with the computer was not seeing anything.
     
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