Command Workstation 4 Troubleshooting

I have a troubleshooting Question of Command Workstation 4


I have a PDF file I've imposed in Command Workstation to print on a Canon CLC5000. The CLC5000 doesn't have a booklet option to let me as i need to print the 80 page PDF as a A4 Booklet.

My problem is, when the PDF file is read by Command Workstation and imposed there are lines that appear across SOME of the images. I've extracted one of the problem pages from the client's PDF file and opened it in Adobe Illustrator and checked how the Artwork is set out.

It appears like this:


The Client was unable to tell me the software the PDF pages were created in or what settings they used to export it.

Has anyone seem this type of error before?

 

First you need to isolate whether it is the clients .pdf or something on your end. The easiest way to do that is to open the .pdf in Acrobat and print directly to the printer -- do NOT import it into Command Workstation. Don't worry about the imposition issue yet. If the client file prints fine, at least you know that it is more likely on your end. I have run into the same thin lines issue and it has most often turned out to be caused by my client having a newer version of Acrobat than I have. Of Acrobat gives you a warning -- pay attention to it, the results of using older versions and trying to work with files saved in newer versions will have all sorts of creepy but not consistent issues. Optimize and flatten layers (whether you believe they exist or not) in the .pdf file. If you have PitStop, check your color space. Resave the client .pdf (or refry the .ps) into an older version of Acrobat (vers. 4 does not support layers). The Imposer in Command Workstation should have no problem imposing the file and saving it as a .dbp or .imp file. Check out QUITE Impose -- it is a nifty imposition tool for digital printing and has a booklet creation feature that works very well and even calculates for page creep on saddle stitch books.