Canon iPF670

Discussion in 'Large Format Inkjet Printers' started by Matt Goddard, Nov 18, 2020.

  1. Matt Goddard

    Matt Goddard New Member

    Nov 2020
    My maintenance cartridge this morning was reporting being low and whilst I do have a new one, it wasn't to hand so I entered service mode and reset the W-INK setting to clear this message and by me a bit more time to find the new maintenance cartridge, which is now reported to be 100% remaining.

    Unfortunately, when I turn the printer back on, this is now generated the following hardware error code: 03800500-2f47

    I have tried to carry out a nozzle check whilst in service mode and everything works fineā€¦ The printer was working without issue immediately before I did this.

    Does anyone have any idea how I can clear this error code? Is this possibly a separate different issue?

    I look forward to hearing from you and thank you in anticipation.
  2. I.T. Supplies

    I.T. Supplies Member

    Mar 2019
    Rolling Meadows

    It would be best to contact Canon UK about the hardware error code and their suggestions how to proceed. If it's a head issue (just thought), you basically just get a replacement. If something else, they will let you know the next step.

    Hope this helps