Canon iPF670

Discussion in 'Large Format Inkjet Printers' started by Matt Goddard, Nov 18, 2020.

  1. Matt Goddard

    Matt Goddard New Member

    Joined:
    Nov 2020
    Messages:
    1
    Location:
    UK
    My maintenance cartridge this morning was reporting being low and whilst I do have a new one, it wasn't to hand so I entered service mode and reset the W-INK setting to clear this message and by me a bit more time to find the new maintenance cartridge, which is now reported to be 100% remaining.

    Unfortunately, when I turn the printer back on, this is now generated the following hardware error code: 03800500-2f47

    I have tried to carry out a nozzle check whilst in service mode and everything works fineā€¦ The printer was working without issue immediately before I did this.

    Does anyone have any idea how I can clear this error code? Is this possibly a separate different issue?

    I look forward to hearing from you and thank you in anticipation.
     
  2. I.T. Supplies

    I.T. Supplies Member

    Joined:
    Mar 2019
    Messages:
    28
    Location:
    Rolling Meadows
    Hello

    It would be best to contact Canon UK about the hardware error code and their suggestions how to proceed. If it's a head issue (just thought), you basically just get a replacement. If something else, they will let you know the next step.
    https://www.canon.co.uk/contact_us/

    Hope this helps
     
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