Bizhub C350 – Misfeed error wont reset

Discussion in 'Konica Minolta Color Laser Printers & Copiers' started by Le Wins, Jul 20, 2020.

  1. Le Wins

    Le Wins Member

    Jun 2020
    925 91 District of Šaľa, Slovakia
    Hi guys!
    Some weeks after we successfully resolved the previous problem with my printer (Bizhub C350) I got another one.

    Recently when I printed from feeder Bypass take-up on A4 paper I got a misfeed error. There is also a creaking noise every time I turn it on and the error won’t go away. (check the video here)
    - I opened the right door checked but there is no misfeed paper in the unit.
    - Turned it off/on and unpowered it.
    - I took out the fuse, belt and imaging units and turned/moved every cog/wheel/moveable part which became visible. None of them seems to be stuck.
    - I cleaned the unit inside and outside with ethyl alcohol.
    - I blew out the whole unit with air compressor.
    Neither of these helps.

    It happened before that I got some misfeed errors in this type, but removing the paper or just simply opening and closing the corresponding door resolved the problem.

    I thinking may be the problem with some other moveable part hidden deeper inside, or with the sensors. What do you think?