AB Dick DPM 34HSC Errors

Discussion in 'Platemaking' started by Griznarf, May 26, 2012.

  1. Griznarf

    Griznarf Senior Member

    Joined:
    Jan 2010
    Messages:
    81
    Location:
    Ontario, Canada
    I have a customer whose DPM 34 HSC has error's and needs fixing. These are the errors he is getting.

    Error 37
    PCC error 6020
    Slow scan motion failed

    Does anyone have an idea as to what the problem(s) is/are?
     
  2. kblack

    kblack Senior Member

    Joined:
    Jan 2012
    Messages:
    83
    Location:
    vermillion,sd
    Try cleaning the sensors on the platemaker. There is one when you open the bottom doors, pull out the tray and where the mega film starts through it is a little black flipper right in front. Take a swab with alcohol and clean between the sensor. Close. reboot the platemaker first and then start your computor. This might help. Make sure you start the platemaker first then the computor. Are you getting any other errors like media jam, clear all media.?
     
    Last edited: May 27, 2012
  3. Griznarf

    Griznarf Senior Member

    Joined:
    Jan 2010
    Messages:
    81
    Location:
    Ontario, Canada
    Thank you I will try this and let you know.
     
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