10k Paper Jams

Discussion in 'HP Indigo Digital Presses' started by Raul Piedra, Feb 3, 2018.

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  1. Raul Piedra

    Raul Piedra New Member

    Joined:
    Feb 2018
    Messages:
    1
    Location:
    Los angeles
    Had our 10k software updated one day ago, since the update we have had our most dependable substrates jam. Both missing the duplex grippers and not properly arriving at the conveyor. Has anyone had this issue?
     
  2. Spiddr_

    Spiddr_ Member

    Joined:
    Mar 2017
    Messages:
    8
    Location:
    Fox Print
    Hi, Did you get this looked at ?

    Cheers
     
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